Consumerism

Even as its chief rivals, CVS Health and Walmart, continue to grow through acquisitions and by increasingly adding in-store health services, Walgreens Boots Alliance’s future will be determined by the strength of its partnerships inside and outside health care.
Value was mentioned in nearly every conversation I joined.
About 30,000 JPMorgan Chase workers in Ohio and Arizona can opt into one of two plans in 2020 that will be run by Cigna and Aetna, according to a Bloomberg report. Under the plans, JPMorgan Chase employees’ co-pays will range from $15 to $110 for most services, with more expensive care and…
Digitally enabled consumer experiences are becoming must-haves rather than nice-to-haves for hospitals and health systems. And while health care leaders recognize that digital acumen is a new business imperative, achieving meaningful progress toward digital transformation remains incredibly…
The direct-to-consumer (DTC) telehealth market is growing rapidly, and hospitals and health systems that are developing their own platforms for these services should brace for stiff competition and rising consumer expectations for a broader array of virtual care options. That became even more…
With CVS Health’s launch of several HealthHUB stores and plans to launch other outlets in Boston, Dallas/Fort Worth, North Carolina, Ohio and Virginia, many have been speculating about whether the company’s strategy is now centered on primary care.
As consumerism and population health management continue to take hold in health care, the demand and need for health data transparency and sharing will continue to grow. Patients will want more data and information on their health status from providers. And, they will want it in a usable format,…
In an attempt to lower cost and improve quality, Walmart on Jan. 1 will launch a “featured providers” pilot to incentivize workers to choose higher-quality physicians. Workers who opt for the featured providers program will pay less out of pocket. If successful, the program will expand.
The direct-to-consumer (DTC) genetic testing market is booming after getting off to a slow start more than a decade ago. Millions of consumers are buying test kits and related services outside of health care providers to learn more about their ancestry, genealogy or kinship, risks of developing…
If you needed any more proof that consumers are getting more aggressive in finding ways to lower their health care costs, look no further than the growing presence of Groupon and MDsave in offering coupons and vouchers for health care tests.