Consumerism
The recently released third installment of the 2024 National Consumer Survey Series from Jarrard Inc., a Chartis Company, explores what leads patients to choose providers, how patients want to access care and what they want in their relationship with providers.
Health care consumerism, increasing access to care, care coordination
Walmart’s announcement last week that it will close its 51 health centers in five states and exit virtual care services stunned many observers.
In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.
Walgreens Boots Alliance reported last week that it lost nearly $6 billion in its second quarter as the company struggles with the loss in value of its investment in VillageMD.
AHA Market Scan special report explores which companies aim to deliver transformational change in 2024.
Health care executives from hospitals and health systems, retail health providers and investors came together recently to share insights and outlooks at the 2024 J.P. Morgan Healthcare Conference. Several retail health companies offered insights into their latest moves and plans.
As health care continues to transform in 2024, executives will face challenges related to finances, technology, workforce and other areas. Across the field, thought leaders have been busy offering their best guesses, insights and predictions for how this year is likely to shake out.
The 2023 AHA Environmental Scan details data and trends that have implications for the health care field for the coming year and beyond. The Scan will help your staff, leadership and board strategize and plan for the future.
Explore the innovative approach of Amazon's One Medical in providing 24/7 telehealth services and in-person care to consumers without a primary care doctor.