Triple Aim

Eliminating unnecessary medical tests and procedures can be as important in delivering high-quality care as providing the right interventions. On this AHA Advancing Health Podcast, we speak with Pamela Johnson, vice chair of quality safety and value for the department of radiology at John Hopkinsā€¦
This resource showcases how Volunteer Services strategically supports the Triple Aim. The information comes from interviews with volunteers, auxilians, directors of volunteer services and chief executive officers, who shared critical success factors in engaging volunteers in these efforts.